FAQ
Everything you need to know about the Christmas Music Player, your music, shipping and setup.
Does it come with music?
No, music files are not preloaded. You personalize all nine records yourself with your favorite songs. The included step-by-step guide shows you how, in about 5 minutes, with no technical skills.
How do the records work?
Each miniature record has an NFC tag inside. The player recognizes which record you set on it and automatically starts the song you assigned to that record.
How do I add my own music?
Connect the player to your computer with the included USB cable, transfer your own music files to the player, then assign one song to each mini record by following the tutorial. The songs are stored in the player, not on the records.
How does it stick to my fridge?
The player has built-in magnets, so it holds itself on a compatible magnetic surface such as a fridge door. No screws, no hooks, no drilling. It also stands on its own on a shelf, mantel or desk.
Is this a good gift?
It is made for it: a decorative record player, 9 collectible Christmas records, and a playlist you choose for the person you give it to. The Double and Triple sets make it easy to keep one and gift the others.
What is the delivery time?
Free worldwide shipping. Orders are processed in 1–2 days, then the estimated shipping transit is 8–10 days. You receive a tracking number by email as soon as your order ships.
What if my order arrives damaged or gets lost?
Jolly Vinyls Delivery Protection. If your order arrives damaged or is confirmed lost in transit, contact our support team within 14 days of delivery (or of the expected delivery date). We'll review the issue — a photo of the damaged item or packaging helps — and arrange a free replacement or a refund, as appropriate. This protection comes on top of your legal rights.
What if I need help setting it up?
Follow the included guide first. If anything is unclear, write to us from the Contact page and we will walk you through it.
Still have a question? Contact us
